Your Comprehensive Platform for Social Sustainability 

TERMS OF SERVICE

Revised Date 22 May 2023

 

TEXpert.ai (“Website”) is a site that provides information about TEXPERT AI LTD, its services (“Services”) are delivered through its software, texpertai.app (“Software”) that collects Diversity data through surveys, provides workforce diversity analytics and that matches candidates (“Candidate”) with hirers from any industry, from institutions, organisations, or companies of any size (“Company”). Please read these terms of service ("terms", "terms of service") carefully before using [texpert.ai] “the Website” and [texpertai.app] "the Software" operated by [TEXPERT AI LTD] ("us", 'we", "our") and engaging with its Services. These Terms were last updated on 22nd of May 2023.

 

Privacy Policy

Before you continue using our website, we advise you to read our Privacy Policy regarding our user data collection. It sets out the terms on which we process any personal data we collect from you, or that you provide to us. It will help you better understand our practices. By using the website, you consent to such processing, and you warrant that all data provided by you is accurate.

 

Conditions of Use

We will provide our Services to you, which are subject to the conditions stated below in this document. Every time you visit this Website, and use its Services, you accept the following conditions. Therefore, we urge you to read them carefully.

 

We may update or change the Website from time to time to reflect changes to our products, our Software, our user's needs, and/or our business priorities.

 

We may make changes to these Terms of Service at any time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. You are responsible for reviewing these Terms of Services to stay informed of updates. Your continued use of the Website and the Software represents that you have accepted such changes.

 

We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted or error-free. We may suspend or withdraw or restrict the availability of any part of our website for any reason. We will try to give you reasonable notice in writing or by e-mail of any suspension, withdrawal, or scheduled service disruption, but we may not.

 

You agree that we may, in our sole discretion and without prior notice, terminate your access to the Website and/or block your future access to the website if we determine you have violated these Terms or other agreements or policies which may be associated with your use of the website.

 

Communications

The entire communication with us is electronic. Every time you send us an email at info@texpertai.co.uk or visit our Website, you are going to be communicating with us. If you subscribe to the newsletter on our Website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You hereby consent to receive communications from us.

 

Applicable Law

The validity, construction, and performance of this Terms of Service shall be governed by the laws of England and Wales, and the parties hereby submit to the non-exclusive jurisdiction of the English courts.

 

Applicable Age

The website is intended for users who are at least 18 years old. If you are under the age of 18, you are not permitted to register for the website or use the Services.

 

Comments, Reviews, and Emails

Visitors may submit content if it is not obscene, illegal, defamatory, threatening, infringing on intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content must be free of software viruses, political campaigns, and commercial solicitation.

 

We reserve all rights (but not the obligation) to remove and/or edit such content.

 

User Account

If you are an owner of an account on this Website or Software, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password.

 

We reserve all rights to terminate accounts, edit or remove content, and cancel orders at our sole discretion.

 

For Candidates

 

If you are looking for a job or interested in receiving job proposals and you can sign up with us. We will invite you to submit your CV. Your CV can contain information related to work experiences, education, skills, tech stacks, projects, memberships excluding those involving trade unions, religion, race, ethnicity and political matters, useful links to third parties such as Github, Linkedin but not limited to these and personal information such as a preference for a type of company.

 

We may run checks on the information you submit to us, for example, we could verify your degree and your university with the Higher Education Degree Datacheck. We may also invite you to take non-compulsory skills validation tests and/or upskilling recommendations to help you increase your chance of getting hired. Candidates need to ensure that they have the right to work in the country in which they are interested to be employed. Candidates should ensure that the information they are submitting on our Website is true and correct to the best of their knowledge. We aim to get back to you within 10 business days.

 

 

For Companies

 

We invite Diversity Officers, in-house recruiters, HR personnel, or individuals from other roles and backgrounds from institutions, organisations or any type of Company that is looking for diversity analytics solutions and/or AI-powered candidate matching services to sign-up with us. Signing-up with us on our Website is completely free of charge.

 

Service - Diversity Analytics

 

To benefit from our workforce diversity analytics, Companies will have to contact us to have an initial consultation meeting, wherein the scope, market, type of data, analysis and pricing will be agreed upon. In this case, a representative of TEXpert AI will design the survey and send the link to a representative of the Company, the latter will send the survey invitation to its participants, who could be employees, founders, customers, or other beneficiaries of the Company’s service. TEXpert AI runs surveys and collects sensitive data on demographics, inclusion, and socio-economic background indexes amongst others in an anonymised and non-personally identifiable manner. All survey responses and data uploaded are collected, stored, processed, and shared in an anonymised and non-personally identifiable manner. Information that is collected in anonymised, non-personally identifiable and unattributable does not fall under the remit of UK GDPR, however, we have designed a robust process to offer protection to the participants’ data.

 

We adopt an internal process called “Lock and Key” to keep information private and non-personally identifiable at all times, whereby the Company holds the identifiable part of the information, such as e-mail address (‘Lock”) and TEXpert AI holds the underlying survey responses (‘Key’). Neither the Company nor TEXpert AI shall have access to both the “Lock” and the “Key” and be able to link these two pieces of information in an identifiable or non-aggregated form.

 

Data Collection

We may use third-party survey providers such as Typeform in our data collection process and we apply their terms and conditions and cookie policy wherever it’s applicable to us. Our surveys are completely anonymous, we will never ask participants in the Company to provide Personal Data, employee ID, e-mail address, IP address, or anything else identifiable to the survey participants alongside sensitive information. The Company will send out the survey links provided by us as we will not have to access the e-mail addresses of participants and the responses will be received and recorded by us. Participation and sharing of sensitive information during the survey is completely voluntary and the design of our surveys allows participants to exercise their right not to share their sensitive information.

 

Data Storage

TEXpert AI is the data exporter from third-party survey providers. The survey responses will be exported and stored in secure and segregated cloud instances on Amazon Web Services in the UK- London geographical region, maintained by TEXpert AI for each Company.

 

Data Processing

TEXpert AI will analyse the survey responses and produce metrics such as workforce composition, performance-linked metrics, distributions of benefits, promotion, investments, comparisons, benchmarking, and any other reasonable request from the Company. We will suggest and take suggestions from the Company on the type of analysis required including special analysis for inter-sectionalities and inclusion.

 

Data Sharing

Any previously collected data that the Company wishes to share with us for further analytics should equally be anonymised and non-personally identifiable. The results of the analysis and metrics will be shared with the Company via the Company’s e-mail or directly through their access to our Software. We will not report on analysis that is too granular that it becomes personally identifiable. To mitigate this. We implement a “Reporting Group Minimum”  limited to 10 participants. For example, if a participant belongs to a demographic that does not meet the “Reporting Group Minimum”, the results will not be shared but will be part of the aggregate score, this restriction will be applied on our interactive dashboards whereby further filtering will be restricted.

 

 

Data Integrity

Companies may choose to compare our analysis with their previous ones to ensure that the analysis is consistent.

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Service - AI-powered Candidate Matching Service

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To benefit from our candidate matching and shortlisting Services, Companies will have to submit information about themselves such as a name, work e-mail, URL, the country in which they are recruiting. After which we will set up an introductory meeting and request for access to their job applicants database or applicant tracking system. Our algorithm will search through the companies’ databases and propose shortlists.  Our matches will be based on information about the role such as but not limited to; experience required, tech stacks, skills, remuneration, and other requirements that relate to the job or company.

 

To benefit from our workforce diversity analytics, Companies will have to contact us and we will ensure that all the information security requirements are met before we start using their workforce data.

 

We are promoters of diversity and we remove biases from the recruitment process, we would appreciate that Job Descriptions reflect the same, however, in the event that a Company already has its own diversity metrics and goals in place and would like to find Candidates from a specific background or trait from their databases, we can support this after having a discussion with the Company to understand the underlying reason and have proper justifications in place such that the boundaries of Positive Action in Equality Act 2010 are met. Information submitted on our Software will be subject to an approval process, after which we will start matching Candidates with the Job Description. We reserve all rights to edit or remove content and cancel accounts at our sole discretion.

 

We will provide you with shortlists of Candidates if we can find the right matches for your Job Description. You accept and agree that we give no warranty as to the suitability of any Candidate for any vacancy and that you are responsible for ultimately determining the suitability of any Candidate and their eligibility to work in the capacity required.

 

By signing or clicking "agree" to these terms of service you are agreeing to enter into a contract with us on the terms set out above. The contracting entity from your side shall be the entity you provide details for during the sign-up process.

 

 

TEXPERT AI LTD

Company Number 12711042

71-75 Shelton Street, London, WC2H 9JQ, United Kingdom Info@texpertai.co.uk

22 May 2023